Posts tagged web design

The silhouettes of 5 digital customers (women) who are holding shopping bags and standing over a bar code.

Approaching Digital Customers: Optimizing Websites

0
The silhouettes of 5 digital customers (women) who are holding shopping bags and standing over a bar code.

Your website needs to be optimized for digital customers.

Digital is the word on the tip of every marketer’s tongue. It engulfs a large percentage of where advertisers spend their money. And more and more resources are being put into it every year. However, what extent are you focusing your digital efforts? Putting content online is no longer enough to gain conversations and traffic. You have to approach digital customers in a specific way.

Account for Multiple Devices

Technology has made the digital landscape a lot more accessible for consumers. From smartphones and tablets to laptops and home computers. We are constantly moving from one device to the next, and marketers need to account for this.

If you don’t know what responsive means, then you are already falling behind. You can’t just build a website to promote your client’s new product or service and think your job is done. Your web developers need to account for every device a person may view your website on.

What may look amazing on a desktop computer, can be completely unviewable on a mobile phone. All customers access the web differently. And if your web page doesn’t account for their preferred method of viewing the web, then you may have already lost them.

Long Load Times Push Digital Customers Away

So, you’ve heard that online videos and fancy animations attract customers. Yes, this is true. However, if you decide to upload this kind of content onto your website, you have to be careful. Too many videos or graphics can make a website sluggish. Even worse, they can make a website crash.

A slow website is a turn off for customers. When digital customers want something, they want it now. So, the faster they can find what they want on your website, the happier they are. This is especially important for websites with video content and e-commerce.

Making Ecommerce Simple

If you are sensing a common theme with digital customers, it’s that they focus on immediacy. So, if anything on your website stalls them, they abandon it. With e-commerce, this is especially true. Some of the best e-commerce websites allow their customers to save their credit card information. It’s called vaulting.

You’ll make the payment process so much easier on the customer’s end. This prevents customers from having to reenter their information for every purchase. It also prevents them from looking elsewhere to spend their money.

Is a Mobile Website the Best Option

0

Is a Mobile Website the Best Option? Or Should You Use Responsive Design for your Business?

Whether to use a mobile website or employ a responsive design is a big issue for many companies. The fact is companies can’t afford to lose 25% of their potential customers or clients because their site can’t be viewed properly on mobile devices. This leaves business owners with a decision: should they use responsive design or create a separate mobile site? Responsive design can work well when done right, but it can be very detrimental for a company’s business when done poorly. So, is a mobile website the best option? It can be, but there are several factors to consider.

Unfortunately, a dedicated mobile site presents its own set of problems. For example, a mobile site can require an entirely different set of images than the desktop version. This can add a substantial amount of time and effort involved in the production process and, of course, higher expenses that are passed on to the company. This cannot be avoided, however, as a professionally designed mobile site is all about creating a better experience for mobile users. Choosing images that are designed for smaller screens is the smart choice and, in regards to the company’s professional online presence and profile, actually the most cost-effective.

There are those who maintain that Google prefers responsive websites over mobile dedicated ones. This is not exactly true. The truth is, Google favors responsive websites only when they work well. In fact, Google favors sites that provide the best user experience, regardless of whether the site is responsive or a dedicated mobile website.

Another worry is that Google will not recognize that the mobile website and the desktop version are essentially the same website and, thus, they will be penalized for content duplication. They also are concerned that one of these sites might be removed from the ranking list, if it is considered a duplicate. Let’s give the search engine giant a little credit here. Google has different techniques for dealing with the different types of websites. Overall, Google is most concerned with speed, when it comes to mobile sites, and many mobile sites meet their requirements. The emphasis, as should always be the case when it comes to SEO, should be on quality.

Generally, mobile sites have the best conversion rates, as they are usually faster and easier to use. This is because much of the work is actually done on the server and not on the user’s phone. A responsive website typically will take much longer to load on a mobile device than on a desktop. When it comes to mobile sites, speed is more important than modern design. Mobile sites also allow for the additions of features unique to mobile devices, such as click-to-call and location services.

So, as to the question, is a mobile website the best option? Unless you can be sure that you can develop a responsive site affordably, professionally, and that also works with mobile devices, a mobile site still seems to be the way to go.

Go to Top